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Messages for U.S. Citizens

Security Message -- June 28, 2012

This Security Message is to alert all U.S. citizens living in or visiting Burundi of the need for heightened security awareness in light of three recent events. The most recent was the discovery of two unexploded grenades in central Bujumbura on Thursday, June 28, 2012. Additionally, a confrontation took place between the Burundian military and armed bandits near Kibira, north-east of Bujumbura, on Saturday, June 23. Also on June 23, there was an armed robbery of a private business in the Buyenzi neighborhood of Bujumbura, which involved a grenade explosion.

American citizens are reminded to avoid large crowds and maintain a heightened state of alert for suspicious activity. In addition, American citizens should expect a large Burundian security presence throughout Bujumbura and road closures during this celebratory period which ends on July 2, 2012.

You can stay in touch and get Embassy updates by checking the U.S. Embassy Bujumbura web site. You can also get global updates at the U.S. Department of State's, Bureau of Consular Affairs website where you can find the current Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information. If you don't have internet access, we have a toll-free call center for updates -- 1-888-407-4747 -- in the U.S. and Canada, or from other countries on a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

If you are going to live in or travel to Burundi, please take the time to tell us about your trip by enrolling in the Smart Traveler Enrollment Program (STEP). If you enroll, we can keep you up to date with important safety and security announcements. It will also help your friends and family get in touch with you in an emergency. You should remember to keep all of your information in STEP up to date. It is important during enrollment or updating of information to include your current phone number and current email address where you can be reached in case of an emergency.

The U.S. Embassy is located on Avenue des Etats-Unis; the mailing address is B.P: 1720 Bujumbura, Burundi. The phone number is (257) 22-20-70-00, fax (257) 22-22-29-26, and email U.S. Citizens Services hours are Mondays and Tuesdays from 09:00 a.m. to 12:00 p.m. and Fridays from 09:00 a.m. until 10:30, except on U.S. and Burundian holidays. For emergencies after regular business hours, please call (257) 79-93-88-41.