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Warden Message
October 27, 2010

Please be advised that a firefight lasting 50 minutes and consisting of semi-automatic and automatic gunfire as well as grenades occurred in Bujumbura Marie, in the hills in the eastern part of the capital, around the Mutanga Nord area.  Rounds were fired indiscriminately into densely populated urban areas. 

The Embassy would like to remind all of you that there are simple measures that we can all take to minimize our exposure to random gunfire.  Avoid being out between midnight and dawn.  If you do plan on being out during those hours, make sure someone knows your plans including your location and expected return.

At the first sign of trouble:

Do Not:

  • Go outside
  • Look out of windows to see what is happening


  • Go indoors or remain indoors,
  • Stay away from windows,
  • Slect the safest place in the house preferably a room on the ground floor with solid walls and ceilings, and no windows
  • Stay low to the ground. 

While the U.S. Embassy is not changing its security posture, we would like to take this opportunity to urge U.S. citizens to review the Department of State's Country Specific Information for Burundi as well as the Worldwide Caution in effect. 

For the latest security information, U.S. citizens living and traveling abroad should regularly monitor the Department of State's Bureau of Consular Affairs website  where the current Worldwide Caution, Travel Alerts, and Travel Warnings can be found.  Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S and Canada or, for callers in other areas, by calling a regular toll line at 1-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). 

The U.S. Embassy in Burundi encourages U.S. citizens to register or update their information at Department of State's Travel Registration website.  Please note that it is important during registration or updating of information to include your current phone number and current email address where you can be reached in case of an emergency. 

The U.S. Embassy is located on Avenue des Etats-Unis; the mailing address is B.P: 1720 Bujumbura Burundi.  The phone number is (257) 22-20-70-00, fax (257) 22-22-29-26, and email  U.S. Citizens Services hours are Mondays and Wednesday from 09:00 a.m. to 12:00 p.m. and Fridays from 09:00 a.m. until 10:30, except for U.S. and Burundian holidays.  For emergencies after regular business hours, please call (257) 79-93-88-41.